Think you're ready to join the team?
Z1 Motorsports is growing and we're looking for the perfect match for the following roles:
Phone & Web Sales Associate
Duties include phone sales, answering product questions, customer emails, social community involvement, on demand customer service when needed. Applicants should be knowledgeable regarding our core vehicles with a willingness to learn. Have familiarity and the ability to use Microsoft Office and Outlook systems. A self-motivated individual with a positive, professional attitude and the ability to focus on the tasks at hand is what we need.
Customer Service Associate
Customer care is a top priority at Z1 whether it's assisting a customer with the correct part, performing order verifications, coordinating shipping, setting up return authorizations, filing shipping traces or claims. Customer service rolls also fill in the gap for phone sales and tech support when call volume exceeds the current staff. These rolls are critical and CS staff can find themselves stationed at their computer for call and email support or actively processing a needed fulfillment in our warehouse. Ideal applicants should exhibit a patient, calm, compassionate demeanor with an upbeat attitude to accomplish each task. Automotive expertise is not required but the ability to identify specific automotive components by appearance and part # is a plus.
Associate roles may include receiving, cycle counts, order fulfillment, logistics, packaging, returns processing. Applicants should be task oriented, driven and focused. Ability to lift more than 40 lbs repeatedly throughout the day. 9-6pm hours with opportunity for advancement.
Special Orders Purchasing Associate
Special orders associates handle on demand special orders of OEM and Aftermarket parts for order fulfillment, day to day operations and our service department for non-stock parts. While keeping clients in the know with order update emails regarding estimated lead times or tracking. Occasional client interactions for occasional order edits or substitutions. Proficiency in written and call communications is key for successful processing while maintaining healthy relationships with our vendors.
Associates work onsite 9-6 pm editing and adding content to Z1motorsports.com. Tasks include building listings from basic to complex format for new and used parts. Site integration to warehouse products. Applicants should be self-motivated, possess well rounded vehicle knowledge and adequate aftermarket and OEM parts experience. Have familiarity and the ability to use Microsoft Office and Outlook systems, basic Photoshop experience and some HTML knowledge is a plus.
Currently, we are accepting resume's via email to email@example.com.